Software Customer Experience

Keeping up with customer demands is a challenging endeavor, often resulting in delayed responses and dissatisfaction. The communication gap created can lead to missed opportunities and unhappy customers. Timely and relevant responses across multiple channels are essential for maintaining customer satisfaction and engagement.

Tiny Talk’s Solution

Tiny Talk addresses these issues by providing an all-in-one platform to build, train, and deploy AI chatbots swiftly. Users can create a domain-specific knowledge base from documents and websites, customize bot behavior, and integrate the bot into websites, consume through APIs, or even WhatsApp. This approach ensures that businesses can automate responses and handle any incoming queries efficiently.

Custom AI Chatbots

With Tiny Talk, creating chatbots that leverage your existing documents, PDFs, and technical content is straightforward and requires no coding. These custom AI chatbots are not only tailored to boost sales and reduce operational costs but also designed to increase conversion rates. Rest assured, all uploaded documents remain private and are only accessible by the user, ensuring enhanced privacy.

Training Your Chatbot

One of the standout features of Tiny Talk is the ability to train your chatbot using documents and websites. Whether it’s PDF files, technical documents, product manuals, white papers, ebooks, FAQs, or links to informative websites, Tiny Talk extracts relevant information to create a robust knowledge base for your chatbot. This enables the bot to deliver accurate and insightful responses. Users can create multiple chatbots, each with its own specialized domain knowledge.

Customizing Chatbot Personality

Tiny Talk puts control in the users’ hands, allowing them to dictate the chatbot’s personality. By customizing the system role prompt, users can align the chatbot with their brand’s tone of voice. Whether the need is for a casual, humorous tone or concise, straightforward responses, customization is straightforward and user-friendly.

Seamless Integration and Customization

Embedding your chatbot directly on your site or connecting via the API is made effortless with Tiny Talk. Customizing your chatbot’s appearance, including adding a profile picture and modifying colors, helps in aligning with your brand’s style seamlessly.

Interactive Playground

In the Playground section, users can engage in real-time conversations with their bot, testing its capabilities and responses. This feature represents the actual chat window that will appear when the bot is embedded in an application. It allows for contextual conversations based on the knowledge derived from uploaded documents and websites.

Real-time Interaction During Training

If you are training your chatbot on a very large document, there’s no need to wait for the training to complete before starting interaction. This feature enables users to explore the bot’s knowledge base and its ability to provide relevant information related to the document’s content immediately.

Expanding Reach via WhatsApp

Integrating with WhatsApp opens up a vast potential audience, with its 2.7 billion users globally. Any chatbot created with Tiny Talk can be utilized via WhatsApp, enhancing the ability to support your team and manage customer interactions across multiple channels.

Lead Generation and Data Enrichment

Tiny Talk excels in lead generation. You can define specific calls to action and start capturing leads as visitors interact with your bots. Each lead is enriched with valuable information, aiding in effective audience segmentation.

Secure API Key Management

Tiny Talk ensures all API keys are stored in encrypted form at rest and never shared or exposed in the browser or other client-side code. Each chatbot has its own API key settings, providing users with a high level of control and visibility over different keys’ usage and access permissions.

Lifetime Access Offer

Get lifetime access to Tiny Talk today! This offer requires redeeming your code(s) within 60 days of purchase and includes all future Basic Plan updates. You can stack up to 6 codes, and there’s a 60-day money-back guarantee to ensure the platform meets your needs.